Privacy Policy

Effective Date: September 1, 2024

At Olympic Mortgages, we are committed to protecting the privacy of our clients, users, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

1. Information We Collect

We collect personal information for various business purposes, including but not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Any other information you provide to us through our website, emails, or direct communication.

2. Purpose of Collecting Personal Information

We collect your personal information to:

• Provide and deliver our services and products
• Respond to your inquiries and offer customer support
• Process payments and provide billing information
• Improve our website and marketing efforts
• Send you updates, offers, and other promotional information (with your consent)
• Comply with legal obligations

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Use and Disclosure of Personal Information

We will only use or disclose your personal information for the purposes for which it was collected unless you have provided additional consent, or as required by law. We do not sell or trade your personal information to third parties. However, we may share your information with:

• Third-party service providers who assist us in operating our business and website (e.g., payment processors, IT services), provided they agree to protect your information
• Legal authorities, if required by law or to protect our legal rights

5. Security of Personal Information

We take reasonable measures to safeguard your personal information from loss, theft, unauthorized access, disclosure, alteration, or misuse. These measures include [describe your security measures, e.g., encryption, secure servers, access controls].

However, no security system is impenetrable, and we cannot guarantee the absolute security of your personal information.

6. Accessing and Correcting Your Information

You have the right to access and correct your personal information that we hold. If you would like to review, update, or delete your personal information, please contact us at:

• Email: info@olympicmortgages.ca
• Phone: +1 (250) 585-7160

7. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we will securely delete or anonymize your personal information.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those third-party websites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to our website, and the revised policy will be effective immediately upon posting.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Olympic Mortgages
301-1321 Blanshard Street
Victoria BC V8W 0B6
Email: info@olympicmortgages.ca
Phone: +1 (250) 585-7160