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Lunches Don’t Buy Our Loyalty. Approvals Do.

Table Of Contents

This draft was originally titled, “October 1st”.

I better get this out before I miss my now moved again 2nd deadline. Basically, I missed my first deadline, then I missed my 2nd deadline, and now my 3rd deadline is dangerously close to also being missed. I am a mere human. I don’t ask AI to write these out for me, I do them myself. Key by key.

I can only do too much. With client’s deals, family, and business taking priority, my consistency with the newsletter can go out the window.

It’s fine. Waiting a month before saying anything only makes what I say, well, perhaps have more meaning to you anyways. So out of all the hundreds of emails you get each month, maybe even each day, here’s mine.

Enjoy.

Dear Readers, please allow me to re-introduce myself.

I’m blunt. I’m a little bit quirky. I’m scatterbrained. I get sidetracked. Despite my quirks, I’m very sure of myself when speaking about finances and mortgages with clients. Sometimes I’m a little too blunt. Most people find the truthfulness refreshing.

The amount of confusion from callers is astonishing. Everyone is being fed a different version. I see now that part of what sets me apart from the crowd of other brokers and bankers isn’t just the amazing service that my team and I provide, but also the bluntness and truth that come through in my calls.

I’ve been doing mortgages, underwriting, and banking since 2004. I was a teller with a bank for 5 years during my commerce degree at Uni. Started brokering in 2009. Please remember this when figuring out who to call about your most important financial decision.

You won’t regret it.

Thankful for amazing clients.

Thank you S for your kind words, it was a pleasure to help you.

“David was referred to me by several people and he is the best mortgage broker I have ever worked with. David, Darla, Navreet, and his team responded promptly to all calls and emails with impeccable client service. David and his team understand the tight timelines, work hard, and deliver.

David is so incredibly experienced and knowledgeable and will get you the best mortgage and rate for you in the industry. Save time, money and have peace of mind and go to David at Olympic Mortgage first… and subscribe to his newsletter!” Says S on Google.

Reviews like this really leave me tickled. I’m not doing this job just for the money, I’m doing it for this too. I’m doing it for my clients, and in return, they reward us with such kind words.

Really, thanks S!

Lunches Don’t Buy Our Loyalty. Approvals Do.

Lenders often come to town (usually they’re based in Vancouver), and buy us lunch while they tell us about how they’re different from other lenders.


While lunches are nice, I was very blunt in the most recent meeting and proclaimed this sentiment to them. Lunches don’t buy our loyalty. Approvals do. Approvals is what matters my clients, and the lenders that send us approvals on difficult deals are the lenders we reward with more business.

So, this month, thanks to CWB Optimum, Haventree Bank, and Manulife Bank. Those three stood out to me for the difficult deals we got through.

Obviously, it’s not only approvals that buy our loyalty, it’s low rates, too.

On the flip-side, we don’t buy you lunch for your loyalty. We provide approvals, instead.

The next few blurbs is for our realtor readers. I’m not going to try and buy your business with a lunch or a gift or a party. No. I’m going to EARN your business by giving your clients impeccable service, keep you in the loop along the way, and make sure that your client comes back to you and says “thank you” for referring them over to me.

Sure, I’ll buy you lunch to introduce myself and start the relationship. But it’s the approvals and good service, and the advantage I give to your clients, that really earn your business.

We give your clients, our clients, the upper edge in your real estate transaction.

My clients win properties in multiple offer situations, almost ALWAYS. Here’s another gem of a review/email I received last week, as proof:

“I took your advice, David. Voila!

Although our offer wasn’t the most money, it was the only one without any conditions. 

Kudos to you!! Your spidey sense was spot on”.

Thanks Sylvia for the wonderful email, and yes, I’m glad you won out on the property with multiple offers.

So to all the realtors out there reading: Stop being bought by gifts and referral fees from brokers. Give your clients the real edge and refer them over here instead.

Guess what? We have referrals for you too.

I’m not going to buy your loyalty with referral fees. I’m going to earn your loyalty by sending you our clients who ask for a good realtor. That’s how this business works.

So stop just reading these emails, and engage me. Talk to me. Call me and ask me how we work. Let’s get this going, and you’ll be thankful.

Let’s drive that point home.

An off and on again realtor partner and team lead, instructed his team to send referrals back to us after giving another guy a chance for a while. Why did they come back? Because the guy they were referring to dropped the ball, and they had too many client complaints.

This is the story we hear a lot. So can we just skip back to the part where you’re an “on again” referral partner?

Of course, thanks to all our current referral partners for your support.

You know who you are. Thank you!

Moving on. I love giving 2nd opinions.

I understand. You’ve got a need to shop around and find the best interest rate. I get it, and that’s ok!

Here’s a review from someone I recently gave a 2nd opinion to:

“I recently spoke to David for a second opinion on a mortgage deal, and he was more than willing to provide a knowledgeable second opinion. He took the time to kindly offer his perspective & followed up afterwards, which I greatly appreciate! I would highly recommend David for your mortgage needs!” Says Allyson on Google.

There’s the proof. I have no problem taking 10 to 15 minutes to make sure you’re getting the best deal from whomever you’ve already started the process with. It’s fine. It’s part of my job.

I have absolutely no qualms about telling you to stick with your bank or broker if they’re giving you a good rate.

But if you come to me, and I offer you a SUPERIOR service, AND beat their rate (by a lot in most cases), then by all means, we continue on.

Lastly, thanks to our exclusive low rate lender for dropping rates.

To be totally straight, my exclusive low rate lender has dropped rates significantly in the past week.

I’m not going to publish the rates here, because I want everyone who’s curious about what rate they can get to just call me. 2508587160. It’s that easy.

But let me give you an indication.

Right now, the rates with my exclusive low rate lender is about 20 basis points below what all the other brokers are going to offer. 0.20% on a $500,000 mortgage is a difference of $1000 per year. That’s $1000 per year that you can save by dealing with the right broker. Me.

That’s enough for today, I think.

Signing Off For Now,

David Steinberg, Veteran Mortgage Broker and Banker.

Owner, Lead Broker

Olympic Mortgage

Feedback is appreciated!

david@olympicmortgages.ca

2508587160

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